OPERATIONS & MAINTENANCE
“Keeping Sienna humming along”
See what’s new, changing and shaking in Sienna! It will only take a minute.
A few helpful things to know
A community app that allows residents and crew to report maintenance issues, allows for tracking, follow up and resolution. Download the mobile version from your phone or click on the QR code below.
Use this form to obtain new gate codes or to add vehicle tags for entry. For more information or for inquiries email gates@clubsienna.com. Allow up to 48 hours for a response.
Click above to view seasonal landscape guidelines.
To report a traffic signal problem please click on the header link.
Emergency Irrigation Info
Please call 2817780778 to report all irrigation emergencies.
Gates After-Hours
Please call 2817780778 to report all gate emergencies after hours.
Scan the QR code above to be directed to the
Report It app for your convenience.
Special Service Areas & Sienna Townhome Association
- Sienna Townhome Association (Chesmar Homes)
- ·Forest Landing (Beazer Homes)
- Parkway Place (Historymaker Homes)
EXTERIOR MAINTENANCE: The Association is responsible for major repair and replacement of the roof and siding, power washing, etc. Major painting will be performed by the Association so owners should not paint the exterior of the unit. For any information, please contact the Association at operations@clubsienna.com.
Owners are responsible for windows and doors. Any exterior changes to the unit must be approved in advance by the Association including modifications to the dwelling and exterior areas such as but not limited to landscape, fencing, and lighting. Modification or enhancement submittals may be done online by clicking here. You may email modifications@clubsienna.com for any questions on this process.
LANDSCAPING: Owners are responsible for all landscaping in the front and back of their unit.
INSURANCE FOR UNIT DAMAGE : Owners are responsible for insuring the unit for any damages due to casualty. This includes any named storms or other peril insurance. Since your unit is attached to another unit, it is very important that STHA have documentation of your insurance coverage at all times. STHA does NOT carry any insurance which provides for interior or exterior coverage of the individual units. For any questions regarding insurance, you may email finance@clubsienna.com.
STHA ASSESSMENT : STHA assessments are due quarterly. Late payments are subject to interest and late fees. Payment Plans are available. Owners in STHA also pay an assessment to SCA which is separate from the STHA assessment and covers different items. For assessment questions, you may email assessments@clubsienna.com.
EXTERIOR MAINTENANCE: The Association is responsible for major repair and replacement of the roof and siding, power washing, etc. Major painting will be performed by the Association so owners should not paint the exterior of the unit. For any information, please contact the Association at operations@clubsienna.com.
Owners are responsible for windows and doors. Any exterior changes to the unit must be approved in advance by the Association including modifications to the dwelling and exterior areas such as but not limited to landscape, fencing, and lighting. Modification or enhancement submittals may be done online by clicking here. You may email modifications@clubsienna.com for any questions on this process.
LANDSCAPING: Front Yard Landscaping at the individual units is provided by the Association; however, individual owners are responsible for the irrigation with the landscaping. Owners are 100% responsible for all landscaping and irrigation in the backyard. For questions about landscaping, you may email operations@clubsienna.com.
INSURANCE FOR UNIT DAMAGE : Through the Forest Landing Neighborhood Assessment, SCA carries insurance coverage for exterior damages to the units due to a peril. Owners are responsible for insuring the interior of the unit. If you have questions about the Association’s insurance coverage for the exterior, you may email finance@clubsienna.com.
STHA ASSESSMENT : The Forest Landing assessment is billed and due annually; however, it can be paid quarterly if on an approved payment plan. Late payments are subject to interest and late fees. Payment Plans are available. Owners in Forest Landing also pay an assessment to SCA which is separate from the Forest Landing assessment and covers different items. If you have assessment questions, email assessments@clubsienna.com.
EXTERIOR MAINTENANCE: The Association is responsible for major repair and replacement of the roof and siding, power washing, etc. Major painting will be performed by the Association so owners should not paint the exterior of the unit. For any information, please contact the Association at operations@clubsienna.com.
Owners are responsible for windows and doors. Any exterior changes to the unit must be approved in advance by the Association including modifications to the dwelling and exterior areas such as but not limited to landscape, fencing, and lighting. Modification or enhancement submittals may be done online by clicking here. You may email modifications@clubsienna.com for any questions on this process.
LANDSCAPING: Front and back yard Landscaping at the individual units is provided by the Association as is the irrigation system. For questions about landscaping, you may email operations@clubsienna.com.
INSURANCE FOR UNIT DAMAGE : Through the Parkway Place Neighborhood Assessment, SCA carries insurance coverage for exterior damages to the units as a result of a peril. Owners are responsible for insuring the interior of the unit. If you have questions about the Association’s insurance coverage for the exterior, you may email finance@clubsienna.com.
STHA ASSESSMENT : The Parkway Place assessment is billed and due annually; however, it can be paid quarterly if on an approved payment plan. Late payments are subject to interest and late fees. Payment Plans are available. Owners in Parkway Place also pay an assessment to SCA which is separate from the Parkway Place assessment and covers different items. If you have assessment questions, email assessments@clubsienna.com.
Our Operations Team
For inquiries please email operations@clubsienna.com
Troy Goodell
Community Manager/Operations Director
Smita Parikh
Operations Coordinator
Cris Nunez
Maintenance Supervisor
James Davis
Horticulturist