Beginning January, the Community Standards department will begin sending courtesy notifications via email rather than through physical mail. This change is part of our ongoing efforts to reduce costs and operate more efficiently — while also honoring feedback from residents who have shared a strong preference for electronic communication. To ensure you receive these notifications without delay, we encourage all residents to log into their Smartwebs resident portal and verify that your current email address is on file.

Keeping your contact information up to date helps us stay connected and deliver important community information in the most timely and convenient way.  If no email is listed in your Smartwebs profile, you will continue to receive courtesy notifications by mail.  We appreciate your support as we move toward a more sustainable and streamlined communication process. If you have any questions or need help accessing the Smartwebs portal, please contact the Association office for assistance.

Keeping a healthy lawn in Houston doesn’t have to mean wasting water. With a few seasonal adjustments, you can save money, conserve water, and keep your yard thriving. Smart watering protects your landscape, conserves resources, and helps our community stay green.

Spring (Mar–May): Water 2–3x per week, about 1″ total. Set spray zones to 10 min, rotor zones 30 min, rotary nozzles 25 min. Water early mornings.   Summer (Jun–Aug): Increase to 3x per week (1–1.5″). Always water before sunrise.  Fall (Sep–Nov): Scale back to 1–2x per week, about 1″. Turn off sprinklers after heavy rain.   Winter (Dec–Feb): Lawns are dormant. Water only if dry (every 2 weeks max). Shut off and drain systems in freezing weather.

Effective February 1, residents should begin using the Sienna Luke to report maintenance and deed restriction issues to the Association Operations team. This change means that the Association will no longer use the Report It app to follow up on or track maintenance requests/notices or deed restrictions issues.

This new user-friendly tool is App based and is available for download from the Apple App Store (ios/iPhone) or Google Play Store (Android) (there is no fee to use the app). This new tool makes it easier for residents to report maintenance or deed restriction issues, and, on the administrative side, it streamlines tracking of items, work orders, and task management, making repairs and inspections more efficient.

Apple Apple Store

Google Play Store

We’re excited to introduce, Sophia, our AI Assistant who ‘resides’ on Siennanet! Sophia provides instant help to residents 24/7. Residents can interact with Sophia to ask any Association and community related questions that you may have, and there is no app or software required to download.  

The Association has several online tools available for residents to stay connected with the Association and/or to submit information to staff. Theses tools will help make life in Sienna even better, 

While patrolling in Sienna and investigating crimes, I am often asked: “How can I help make my community safer?”, “How can I help the police solve crimes?”, “What should I do if I have evidence of a crime?”. 

Hurricane Beryl hit the Houston area with only a few days warning. Based on data from previous hurricanes, a Category 1 hurricane is expected to have devastating effects on trees, particularly trees in urban areas. There were specific factors associated with Hurricane Beryl, such as the fact that Houston was on the “dirty” side of the storm resulting in excessive rainfall and wind damage, which exacerbated the tree damage associated with a hurricane of this magnitude. Wind gusts of over 90 mph were reported, making the windspeeds of Beryl comparable to Hurricane Ike. 

When repairing or replacing fencing there are several important items to keep in mind. The Association encourages you to reach out to your neighbors before working on shared or “good neighbor” fencing (alternating panels). Another important step is to make sure that your fence is not Association owned “Community Fencing”. Some brick, iron, and wood fences, primarily located along common areas or major boulevards, belong to the Association. Please contact the Association office for specific locations of community fencing or email operations@clubsienna.com to verify if you share Association fencing. You can also review the Community Fencing Guidelines on siennaet.com in the Resource Library.

As a resident within Sienna, it is very important to know who to call in the event of an emergency. The answer is simple: call 911.

What if you have a non-emergency issue for law enforcement?

Sienna is under the jurisdiction of two law enforcement agencies, depending upon where your house is located. It’s worth noting the reasons behind this to understand how it affects you, directly.

As Spring approaches, many residents take this time to trim and prune their trees. The Association has seen an increase in residents and/or their contractors “topping” or excessively pruning their trees. Topping a tree refers to removing most or all its branches and limbs. Residents need to be aware that this is a deed restriction violation per the property Modification and Maintenance Guidelines.

The Association has launched a new resident portal through Smartwebs – accessible via Siennanet (Townsq is no longer accurate). Information on this change was included with residents’ assessment statements as well as communicated via the Sienna E-news. This new portal provides residents with the ability to view their property account in ‘real time’. Whether it be related to assessments, modifications or deed restrictions, residents will find detailed information on their account. This is the only tool on Siennanet that requires a password. Not sure how to register? Visit Siennanet.com/Resident Portal and view the ‘Resident Portal Guide’. This guide provides step-by-step instructions on signing up for your new portal.  

Sienna’s Yard o the Month will resume in April 2025 (weather permitting). Thanks to all of Sienna’s residents who help maintain the beauty of our community. Yard of the Month winners each receive a $25 gift card. Note: The Yard of the Month winners are chosen by the resident volunteers of the Landscape Committee monthly. If you feel that a yard or garden in your neighborhood should be considered for a Yard of the Month, please email Smita Parikh, Operations Coordinator at smitap@clubsienna.com. Smita will make sure that your suggestion is considered!